_________economic growth is determined by supply-side rather than by demand side factors. Which word correctly completes this statement? A Actual B Potential C National

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• 1Ali is responsible for preparing and issuing documents prior to a meeting, then acting on and commun

  Ali is responsible for preparing and issuing documents prior to a meeting, then acting on and communicating decisions following the meeting. What is his role?

  A Committee secretary

  B Committee member

  C Committee Chair

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• 2Janet works for a toy company called K Co. She telephones Mary at P Co on a daily basis to order par

  Janet works for a toy company called K Co. She telephones Mary at P Co on a daily basis to order parts.Janet has no contact with customers but does deal with complaint letters from D Group, an organisation against slave labour. D Group believe that K Co use slave labour in the toy manufacturing factories.Which of the following are internal stakeholders of K Co?

  A Janet only

  B Janet and Mary at P Co

  C Janet and D Group

  D Janet, Mary and D Group

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• 3Mr Q is manager of a division which is undergoing a business downturn. He tries to shelter the workf

  Mr Q is manager of a division which is undergoing a business downturn. He tries to shelter the workforce from the effects of downsizing: taking time for consultation, organising counselling and refusing to institute compulsory redundancies. Which one of the following cultural types identified in the Hofstede model is this manager most likely to

  represent?

  A Low power-distance

  B Low masculinity

  C Low uncertainty avoidance

  D High individuality

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• 4Diane carries out routine processing of invoices in the purchasing department of L Co. Joanne is Dia

  Diane carries out routine processing of invoices in the purchasing department of L Co. Joanne is Diane's supervisor. Lesley is trying to decide how many staff will be needed if some proposed new technology is implemented. Tracey is considering the new work that L Co will be able to offer and the new markets it could enter, once the new technology is well established. Which member of L Co carries out tactical activities?

  A Diane

  B Joanne

  C Lesley

  D Tracey

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• 5Which of the following is not one of the terms used by Hofstede to describe a key dimension of cultu

  Which of the following is not one of the terms used by Hofstede to describe a key dimension of culture?

  A Power-distance

  B Acquisitive/giving

  C Individualism/collectivism

  D Uncertainty avoidance

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• 6Which is the 'deepest' set of underlying factors which determine culture, and the hardest to manage?

  Which is the 'deepest' set of underlying factors which determine culture, and the hardest to manage?

  A Values

  B Rituals

  C Assumptions

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• 7 The research and development (R & D) function of a business: (i) Is primarily concerned with mark

   The research and development (R & D) function of a business:

  (i) Is primarily concerned with market research

  (ii) Can improve existing products as well as developing completely new products

  (iii) Has been less important for firms manufacturing computers to meet an industry standard than for those firms developing the next generation of computers

  (iv) Is always undertaken under contract by specialist external consultancies Which of the above statements are correct?

  A (i) and (ii) only

  B (ii) and (iii) only

  C (i), (iii) and (iv) only

  D (ii) and (iv) only

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• 8Services have certain qualities which distinguish them from products. Because of their________ , phy

  Services have certain qualities which distinguish them from products. Because of their________ , physical elements such as vouchers, tickets, confirmations and merchandise are an important part of service provision. Which of the following words most accurately completes the sentence?

  A Intangibility

  B Inseparability

  C Variability

  D Perishability

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• 9Which of the following statements is/are true? (i) An informal organisation exists within every for

  Which of the following statements is/are true?

  (i) An informal organisation exists within every formal organisation

  (ii) The objectives of the informal organisation are broadly the same as those of the formal organisation

  (iii) A strong, close-knit informal organisation is desirable within the formal organisation

  A Statement (i) only

  B Statements (i) and (iii) only

  C Statements (ii) and (iii) only

  D Statement (iii) only

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• 10Which one of the following is an advantage of centralisation? A It helps to develop the skills of j

  Which one of the following is an advantage of centralisation?

  A It helps to develop the skills of junior managers

  B It avoids overburdening top managers in terms of workload and stress

  C Senior managers can take a wider view of problems and consequences

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