Janet works for a toy company called K Co. She telephones Mary at P Co on a daily basis to order parts.Janet has no contact with customers but does deal with complaint letters from D Group, an organisation against slave labour. D Group believe that K

您可能感兴趣的试题

• 1Mr Q is manager of a division which is undergoing a business downturn. He tries to shelter the workf

  Mr Q is manager of a division which is undergoing a business downturn. He tries to shelter the workforce from the effects of downsizing: taking time for consultation, organising counselling and refusing to institute compulsory redundancies. Which one of the following cultural types identified in the Hofstede model is this manager most likely to

  represent?

  A Low power-distance

  B Low masculinity

  C Low uncertainty avoidance

  D High individuality

  点击查看答案进入在线练题题不想做，我帮你做
• 2Diane carries out routine processing of invoices in the purchasing department of L Co. Joanne is Dia

  Diane carries out routine processing of invoices in the purchasing department of L Co. Joanne is Diane's supervisor. Lesley is trying to decide how many staff will be needed if some proposed new technology is implemented. Tracey is considering the new work that L Co will be able to offer and the new markets it could enter, once the new technology is well established. Which member of L Co carries out tactical activities?

  A Diane

  B Joanne

  C Lesley

  D Tracey

  点击查看答案进入在线练题题不想做，我帮你做
• 3Which of the following is not one of the terms used by Hofstede to describe a key dimension of cultu

  Which of the following is not one of the terms used by Hofstede to describe a key dimension of culture?

  A Power-distance

  B Acquisitive/giving

  C Individualism/collectivism

  D Uncertainty avoidance

  点击查看答案进入在线练题题不想做，我帮你做
• 4Which is the 'deepest' set of underlying factors which determine culture, and the hardest to manage?

  Which is the 'deepest' set of underlying factors which determine culture, and the hardest to manage?

  A Values

  B Rituals

  C Assumptions

  点击查看答案进入在线练题题不想做，我帮你做
• 5 The research and development (R & D) function of a business: (i) Is primarily concerned with mark

   The research and development (R & D) function of a business:

  (i) Is primarily concerned with market research

  (ii) Can improve existing products as well as developing completely new products

  (iii) Has been less important for firms manufacturing computers to meet an industry standard than for those firms developing the next generation of computers

  (iv) Is always undertaken under contract by specialist external consultancies Which of the above statements are correct?

  A (i) and (ii) only

  B (ii) and (iii) only

  C (i), (iii) and (iv) only

  D (ii) and (iv) only

  点击查看答案进入在线练题题不想做，我帮你做
• 6Services have certain qualities which distinguish them from products. Because of their________ , phy

  Services have certain qualities which distinguish them from products. Because of their________ , physical elements such as vouchers, tickets, confirmations and merchandise are an important part of service provision. Which of the following words most accurately completes the sentence?

  A Intangibility

  B Inseparability

  C Variability

  D Perishability

  点击查看答案进入在线练题题不想做，我帮你做
• 7Which of the following statements is/are true? (i) An informal organisation exists within every for

  Which of the following statements is/are true?

  (i) An informal organisation exists within every formal organisation

  (ii) The objectives of the informal organisation are broadly the same as those of the formal organisation

  (iii) A strong, close-knit informal organisation is desirable within the formal organisation

  A Statement (i) only

  B Statements (i) and (iii) only

  C Statements (ii) and (iii) only

  D Statement (iii) only

  点击查看答案进入在线练题题不想做，我帮你做
• 8Which one of the following is an advantage of centralisation? A It helps to develop the skills of j

  Which one of the following is an advantage of centralisation?

  A It helps to develop the skills of junior managers

  B It avoids overburdening top managers in terms of workload and stress

  C Senior managers can take a wider view of problems and consequences

  点击查看答案进入在线练题题不想做，我帮你做
• 9Which of the following statements about the informal organisation is not true? A The influence of t

  Which of the following statements about the informal organisation is not true?

  A The influence of the informal organisation was highlighted by the Hawthorne Studies, in the way group norms and dynamics affected productivity.

  B Informal organisation can pose a threat to employee health and safety.

  C Informal organisation can stimulate innovation.

  D Managers in positions of authority generally cannot be part of the informal organisation.

  点击查看答案进入在线练题题不想做，我帮你做
• 10Which of the following principles of classical management is challenged by matrix management? A Str

  Which of the following principles of classical management is challenged by matrix management?

  A Structuring the organisation on functional lines

  B Structuring the organisation on geographical lines

  C Unity of command

  D Decentralisation of decision-making

  点击查看答案进入在线练题题不想做，我帮你做