—I’ll meet you outside the cinema in an hour, OK、— _______ .

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• 1—Hello, John here. Can I speak to Mary, please、— _______ .

  A.Of course, but she’s out

  B.She will be back in a moment

  C.You may leave a message

  D.Hold on, please

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• 2—I wonder what the weather will be like tomorrow.— _______

  A.I don’t like the weather at this time of the year.

  B.I don’t mind if it is going to rain tomorrow.

  C.Why don’t you read the newspaper yourself、

  D.Let’s listen tot he weather report on the radio at ten.

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• 3—Do you feel like taking a walk in the park、— _______ .

  A.You may ask your brother to go, too

  B.Yes, but I can’t afford the time

  C.No, I’m really not in the mood for it this evening

  D.No, thank you

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• 4—You’ve won the football game. Congratulations!— _______ .

  A.It’s nice of you to say so

  B.We are really lucky

  C.No one else could do it

  D.Oh, not really

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• 5—I’m so sorry for stepping on your foot.— _______ .

  A.That’s all right

  B.No, it’s my fault

  C.You didn’t hurt me at all

  D.Yes, don’t worry about it

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• 6—Your tie goes very well with your shirt.— _______ .

  A.Oh, I got it on sale. 

  B.I bought it at half price.

  C.Does it really look OK、

  D.No, not so nic

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• 7—Have you any oranges and apples、— _______

  A.Yes, madam, on the second shelf over there.

  B.The oranges are very cheap.

  C.You like apples, don’t you、

  D.Of course, we have some fruits.

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• 8—Excuse me, you left this bag in the shop.— _______

  A.It’s not my fault.

  B.Oh, thank you.

  C.I’m sorry. I’m busy. 

  D.It’s mine!

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• 9— _______ —Drop in if you have time.—Sure. Bye!

  A.Well, I really must be going now.

  B.I wonder if you could let me go now.

  C.Do you mind if I leave now、

  D.What a shame that I want to go now.

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• 10                                          (B)    There are a variety of techniques that can be used to bring about success in selling. Here are a few that are often mentioned by ___51___ salespeople.    1) Fine out what your customer’s real wants and needs are. Listen as they tell you what they are interested in.     2) Know all about ___52___ and what it can do for your customer. Product ___53___ is a “ must“ in personal selling ___54___ it creates customer confidence, builds enthusiasm, and makes the situation more ___55___ . Lay emphasis on the unique ___56___ of your product over others.    3) Take a confident attitude in ___57___ your product. It is more ___58___ when the salesperson says, “ May I help you、” than when he or she says”  You wouldn’t like to see our model, would you、”    4) ___59___ yourself to deal with objections. If the customer says the price is too high, you ___60___ reply, “ Yes, the price ___61___ a little higher than you planne  D. However, actually you’ll ___62___ money because of high quality of this product. “  ___63___ what happens, don’t disagree with your ___64___ when he or she says the price is too high.    5) Use praise ___65___ .

  A.lucky

  B.busy

  C.successful

  D.active

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