—Excuse me, you left this bag in the shop.— _______

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• 1—Have you any oranges and apples、— _______

  A.Yes, madam, on the second shelf over there.

  B.The oranges are very cheap.

  C.You like apples, don’t you、

  D.Of course, we have some fruits.

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• 2—Your tie goes very well with your shirt.— _______ .

  A.Oh, I got it on sale. 

  B.I bought it at half price.

  C.Does it really look OK、

  D.No, not so nic

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• 3—I’ll meet you outside the cinema in an hour, OK、— _______ .

  A.No, 2 hours later

  B.Yes, that’s a good idea

  C.OK, but I can manage

  D.No, I don’t think so

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• 4—Hello, John here. Can I speak to Mary, please、— _______ .

  A.Of course, but she’s out

  B.She will be back in a moment

  C.You may leave a message

  D.Hold on, please

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• 5—I wonder what the weather will be like tomorrow.— _______

  A.I don’t like the weather at this time of the year.

  B.I don’t mind if it is going to rain tomorrow.

  C.Why don’t you read the newspaper yourself、

  D.Let’s listen tot he weather report on the radio at ten.

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• 6— _______ —Drop in if you have time.—Sure. Bye!

  A.Well, I really must be going now.

  B.I wonder if you could let me go now.

  C.Do you mind if I leave now、

  D.What a shame that I want to go now.

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• 7                                          (B)    There are a variety of techniques that can be used to bring about success in selling. Here are a few that are often mentioned by ___51___ salespeople.    1) Fine out what your customer’s real wants and needs are. Listen as they tell you what they are interested in.     2) Know all about ___52___ and what it can do for your customer. Product ___53___ is a “ must“ in personal selling ___54___ it creates customer confidence, builds enthusiasm, and makes the situation more ___55___ . Lay emphasis on the unique ___56___ of your product over others.    3) Take a confident attitude in ___57___ your product. It is more ___58___ when the salesperson says, “ May I help you、” than when he or she says”  You wouldn’t like to see our model, would you、”    4) ___59___ yourself to deal with objections. If the customer says the price is too high, you ___60___ reply, “ Yes, the price ___61___ a little higher than you planne  D. However, actually you’ll ___62___ money because of high quality of this product. “  ___63___ what happens, don’t disagree with your ___64___ when he or she says the price is too high.    5) Use praise ___65___ .

  A.lucky

  B.busy

  C.successful

  D.active

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• 8Why did the older angel repair the hole for the rich family、

  A.Because she didn’t like the greedy owner.

  B.Because she wanted to save the gold for the poor.

  C.Because she basement was too cold to stay in.

  D.Because she believed that one should always be ready to offer help.

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• 9In paragraph two, the pair refers to ______.

  A.the poor couple

  B.the rich couple

  C.the guests

  D.the angels

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• 10The younger angel was very angry because ______.

  A.the older angel killed the farmer’s cow

  B.the older angel treated the two families unfairly

  C.the wealthy man gave them a bad place to live

  D.the angel of death took the cow away

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