the japanese resource management model exhibits:

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• 1management plans include all of the following except:

  A.organization of project.

  B.job deｓcriptions.

  C.policies and procedures.

  D.linear responsibility charts.

  E.scope baseline.

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• 2cost of quality is:

  A.associated with non-conformance to specifications and requirements.

  B.primarily caused by poor workmanship of workers who are building or manufacturing the product.

  C.used to determine whether a quality management program is suitable for a given project.

  D.negligible for most large projects.

  E.a and b

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• 3a variance envelope has been established on a project. the envelope goes from +-30% in r&d to +-5% during manufacturing. the reason forthe change in thickness of the envelope is because:

  A.the management reserve has been used up.

  B.the accuracy of the estimates in manufacturing are worse than the estimates in r &

  C.tighter controls are always needed as a project begins to wind down.

  D.of the personal desires of the project sponsor.

  E.of none of the above

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• 4which of the following would most likely increase the accuracy of estimating the project cost、

  A.pricing out the work at lower levels in the work breakdown structure.

  B.using historical data.

  C.talking to people who have worked on similar projects.

  D.all of the abov

  E.E.a and c only.

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• 5the basic elements of communication include:

  A.listening, talking and sign language.

  B.communicator, encoding, message, medium, decoding, receiver, and feedback

  C.clarity of speech and good listening habits

  D.reading, writing and listening

  E.all of the above

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• 6the highest degrees of project risk and uncertainty are associated with the following phase of the project:

  A.conceptual

  B.execution

  C.cut-over

  D.post project evaluation

  E.a and d only

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• 7the most common types of schedules are gantt charts, milestone charts, line of balance, and:

  A.networks.

  B.time phased events.

  C.calendar integrated activities.

  D.a and c only.

  E.b and c only.

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• 8which of the following is often overlooked in achieving effective communication、

  A.speaking clearly

  B.listening

  C.interpreting

  D.maintaining eye contact

  E.manipulating the conversation

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• 9which type of contract requires that the buyer keep the tightest labor/material cost control、

  A.cost plus incentive fee

  B.cost plus percentage of costs

  C.cost plus fixed fee

  D.firm fixed price

  E.firm fixed price plus incentive

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• 10a task-oriented family tree of activities is a:

  A.detailed plan.

  B.linear responsibility chart.

  C.work breakdown structure.

  D.cost account coding system.

  E.work package deｓcription.

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