japanese quality control has improved dramatically in the last 30 years for all of the following reasons except:

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• 1during project execution, a line manager informs you that he will not have sufficient resources available next month to support your and twoother projects. the best way to handle this problem would be to:

  A.ask the line manager to make the decision.

  B.ask the line manager to work with senior management to prioritize the work.

  C.ask your sponsor to meet with the line manager.

  D.ask the line manager to set up a meeting with you and the other project managers to work out the problem yourselves.

  E.prepare a purchase order to outsource the work.

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• 2communication in both project and non-project-driven organizations should occur in directions.

  A.one

  B.two

  C.three

  D.four

  E.five

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• 3according to herzberg, which of the following is a motivational factor、

  A.pay

  B.hygiene needs

  C.achievement

  D.working conditions

  E.vacation time

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• 4a computer tape which contains historical project information is called （    ） tape.

  A.database

  B.baseline.

  C.archive.

  D.lessons learned.

  E.life cycle summary.

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• 5which of the following terms is used to describe the receipt issued by a carrier for items to be delivered to a third party:

  A.free on board

  B.receipt for merchandise

  C.packaging list

  D.loading list

  E.bill of lading

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• 6management reserves are normally defined as a % of the total budget. as a project progresses, the project manager wants the $ value ofmanagement reserve to （    ）, whereas the customer wants the management reserve to （    ）.

  A.increase, increase.

  B.increase, decrease.

  C.decrease, decrease.

  D.decrease, increas

  E.E.remain the same, return to customer.

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• 7the utility of a risk seeker is:

  A.negatively exponential

  B.positively skewed

  C.increasing

  D.decreasing

  E.symmetrical

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• 8which of the following is equivalent to a lump sum contract:

  A.fixed price contract

  B.price fixing contract

  C.purchase order

  D.all of the abov

  E.E.b and c only

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• 9back charges refers to:

  A.transferring charges from sub-contractors to the owner

  B.adjusting payments to reflect late invoices consequence

  C.the cost of corrective action taken by the owner and charged to the contractor for non-conformance

  D.gaining restitution from the owner for non payment

  E.c and d only

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• 10company expenses such as auditing costs, supervision, office supplies, building rent and maintenance are elements of the:

  A.capital budgeting process.

  B.overhead rates.

  C.contracts and administration costing system.

  D.fringe benefits packages.

  E.none of the above.

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