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资料题:What will Ms. Norman most likely offer Ms. Lamy?

发布时间:2021-03-19

A.Extra staff

B.Assessment procedures

C.Outstanding trainers

D.A discount

参考资料

TPI Corporate training programsBUSINESS SKILLS TRAININGLeadership Skills for Senior Managers-3 days                                      $ 900Further details available on request.Presentation Skills- -1 dayIncludes: confidence building, using your voice, body language,                       $ 400active listening, dealing with questions, etc.Effective Meetings- -1. 5 hoursIncludes: how to prepare for meetings, how to behave in meetings                    $ 160how to lead meetings, etc.Creating Lasting Relationships -1. 5 hours                                         $ 160Further details available on request.COMPUTER SKILLS TRAINING all 3 hoursWord processing                                                              $ 85Databases                                                                   $90Spreadsheets                                                                 $85NotesAll prices are per partici pantMarimum group size=18Minimuom group sise=810% discount for groupsof over 10 peopleAll com puter training courses take place at our offices Dear Ms. Norman,I am writing to inquire about your corporate training programs. I am the new Training Coordinator at TechnoHome in Washington, D. C., and I am now assessing our employees training needs for the next quarter. We hope to improve our efficiency by better training our staff. For training, staff will be divided into groups of at least twelve employees.My initial assessment suggests that our employees need better computer skills. Many of ouremployees need to be better trained to use spreadsheet and word processing software. I read in a recent edition of Corporate Training Weekly that your company specializes in computer skillstraining, so we are particularly interested in working with you on this.As well as computer training, our employees would benefit from training in presentation skills,relationship building and meetings skills. Could you let me know if you offer courses in these areas?Finally, please note that we need all the training courses to take place at our offices in downtownWashington, D. C. I hope this won't be a problem for you.I look forward to receiving more information about your programs.Sincerely,Sarah Lamy

试卷相关题目

  • 1What is NOT stated by Ms. Lamy?

    A.TechnoHome is located downtown.

    B.TechnoHome estimates its performenceoutoome.

    C.TechnoHome seeks forcoursesregarding interpersonal kills.

    D.TechnoHome expects the training tobe held at its own workplac

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  • 2What programs will TechnoHome staff most likely take?

    A.Word Processing, Spreadsheets,and leadership Sills for SeniorManagers

    B.Presentation Slills, Word processingand Databases

    C.Word Processing and Spreadsheets

    D.Presentation Sills, effective Meetingsand Creating Lasting Relationships

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  • 3Why does TechnoHome require training for its staff?

    A.It attempts to increase efficiency.

    B.It plans to hire more experiencedpeople.

    C.It wants to assess the competenceof the staff.

    D.It tries to develop a customerservice mindset.

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  • 4According to the letter, why did Ms. Lamy choose to contact Ms. Norman?

    A.Ms. Norman's company is close toWashington, D. C.

    B.Ms. Norman requested informationfrom Ms. Lamy.

    C.B.Ms. Norman requested informationfrom Ms. Lamy.C.Ms.Norman'scompany wasfeatured in a magazine.

    D.C.B.Ms. Norman requested informationfrom Ms. Lamy.C.Ms.Norman'scompany wasfeatured in a magazin

    E.D.Ms. Norman is an acquaintance ofMs. Lamy.

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  • 5Which of the following words can best summarize the president's general attitude towards John, Trimbald's complaint?

    A.Critical

    B.Cooperative

    C.Hostile

    D.Indifferent

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