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the zero defects concept

发布时间:2024-07-09

A.is a performance standard for management

B.is a motivational technique that promotes "doing it right the first time".

C.is used by management to communicate to all employees that everyone should do things right the first time.

D.a and c.

E.b and c

试卷相关题目

  • 1the delphi method is well-suited for:

    A.decision-making

    B.forecasting

    C.overhead rate estimating

    D.all of the above

    E.a and b only

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  • 2techniques that can improve communication include:

    A.establishing a single, one-way communications channel

    B.avoiding face-to-face communication

    C.using redundancy (i.e. saying it two different ways) whenever possible

    D.disregarding the sensitivity of your receiver

    E.all of the above.

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  • 3during which phase of the project life cycle is the amount at stake lowest、

    A.concept

    B.development

    C.execution

    D.conclusion

    E.c and d

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  • 4creation of project objectives:

    A.allows for data collection and analysis and progress reporting against which standards of performance can be measured.

    B.is accomplished by selection of measurable variables against which performance can be judged.

    C.is required before funding of the project by the project sponsor.

    D.B.is accomplished by selection of measurable variables against which performance can be judged.C.is required before funding of the project by the project sponsor.D.all of the abov

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  • 5you must produce 27 widgets. you can only produce 9 widgets per production run. each production line setup costs $1000. each widget consumes $10 worth of material and $5 worth of labor. what is total variable cost for producing one widget.

    A.1020

    B.1010

    C.1015

    D.20

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  • 6what tool have project managers come to use to identify all of the costs associated with a project.

    A.a bill of materials

    B.a gantt chart

    C.an arrow diagram network.

    D.a work breakdown structur

    E.E.b and c only.

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  • 7(    ) is a receipt issued by a carrier for merchandise to be delivered to a party at some destination.

    A.proforma invoice

    B.inspection certificate

    C.packing list

    D.bill of lading

    E.none of the above.

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  • 8a program is characterized as:

    A.a grouping or related tasks lasting one year or less.

    B.a unique undertaking having a definite time period.

    C.a grouping of similar projects having no definite end that supports the product(s) from cradle to grave.

    D.C.a grouping of similar projects having no definite end that supports the product(s) from cradle to grav

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  • 9contingency planning should include all but which of the following、

    A.the development of a contingency allowance determined by combining (layering) various estimate segments to form larger estimate segments.

    B.the development of schedule alternatives and work-around

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    C.to develop reliable and effective sources of supply

    D.to achieve maximum integration with the other departments of the firm

    E.to attain approval from each department of every purchase

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