Consultation provided by HR staff should not_____________

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• 1 Sometimes organizations provide services to terminated employees that help them bridge the gap betw

  A. downsizing programs

  B. “headhunting” assistance programs

  C. outplacement assistance

  D. employee assistance programs(EAPs)

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• 2 The point system permits jobs to be evaluated on the basis of elements known as_____________

  A. description factors

  B. compensable factors

  C. skill factors

  D. knowledge factors

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• 3 Self-appraisals are best for_____________

  A. administrative purposes

  B. developmental purposes

  C. promotional purposes

  D. regulatory purposes

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• 4 Services that are offered to employees who are being transferred to different locations are known a

  A. outplacement services

  B. relocation services

  C. transfer services

  D. adjustment services

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• 5 An example of a qualitative approach to demand forecasting is _____________

  A. trend analysis

  B. the Delphi technique

  C. multiple predictive models

  D. modeling

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• 6 Which management group has primary responsibility for the development of disciplinary policies and

  A. the legal department

  B. top-level management

  C. the HR department

  D. middle management

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• 7 Which of the following is not a typical method of increasing the power of employees?

  A. job enlargement

  B. enrichment

  C. standardization

  D. relying on self-managed teams

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• 8 The term used to refer to the language, religion, values and attitudes, politics, technology, educa

  A. ritual environment

  B. general environment

  C. cultural environment

  D. task environment

  
  

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• 9 Of the following, the one that would not be considered a chief objective of most benefits programs

  A. reducing turnover

  B. improving employee satisfaction

  C. “sidestepping” legal requirements for employee health and safety

  D. attracting and motivating employees

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• 10 If employees’ pay is based not on the actual amount of time it takes them to complete a job but on

  A. piece-rate plan

  B. standard hour plan

  C. time division plan

  D. completion pay system

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