Passage Two    Questions 14 to 16 are based on the passage you have just heard.

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• 1Section B    Directions:    In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A)，B)，C), and D). Then mark the corresponding letter on the Answer Sheet with a single line through the centre.                                  Passage One    Questions 11 to 13 based on the passage you have just heard.

  A.They are in a good temper.

  B.They like musi

  C.C.They want to say something.

  D.They sing for enjoyment.

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• 2                                   Passage Three    Questions 17 to 20 are based on the passage you have just heard.

  A.In the United states.

  B.At Sutter’s Fort.

  C.In Sweden.

  D.In Switzerland.

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• 3The author believes that the unfriendly atmosphere in banks many years ago was chiefly due to ________.

  A.the outer appearance of bank buildings

  B.unfriendliness of customers toward banks

  C.economic pressure of the time

  D.the attitude of hankers

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• 4The banks of many years ago showed interest only in ________.

  A.regular visitors

  B.rich customers

  C.friendly businessmen

  D.elderly gentlemen

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• 5When did banks begin to grow human、

  A.Sometime before the war.

  B.A few years ago.

  C.During the war.

  D.In the last century.

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• 6What helped to push the “humanization” of banks、

  A.More and more “little” people became customers of banks.

  B.The elderly gentlemen in banks were replaced by women.

  C.More banks were set up in small and medium-sized towns.

  D.The size of the customer’s account was greatly increased.

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