contingency planning should include all but which of the following、

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• 1a program is characterized as:

  A.a grouping or related tasks lasting one year or less.

  B.a unique undertaking having a definite time period.

  C.a grouping of similar projects having no definite end that supports the product(s) from cradle to grave.

  D.C.a grouping of similar projects having no definite end that supports the product(s) from cradle to grav

  E.D.a project with a cost over $1 million.E.none of the above.

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• 2（    ） is a receipt issued by a carrier for merchandise to be delivered to a party at some destination.

  A.proforma invoice

  B.inspection certificate

  C.packing list

  D.bill of lading

  E.none of the above.

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• 3what tool have project managers come to use to identify all of the costs associated with a project.

  A.a bill of materials

  B.a gantt chart

  C.an arrow diagram network.

  D.a work breakdown structur

  E.E.b and c only.

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• 4the zero defects concept

  A.is a performance standard for management

  B.is a motivational technique that promotes "doing it right the first time".

  C.is used by management to communicate to all employees that everyone should do things right the first time.

  D.a and c.

  E.b and c

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• 5the delphi method is well-suited for:

  A.decision-making

  B.forecasting

  C.overhead rate estimating

  D.all of the above

  E.a and b only

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• 6from an operating or functional perspective, there are various objectives of purchasing and materials management. which is not one of theseobjectives、

  A.to buy competitively

  B.to support company operations with an uninterrupted flow of materials and services

  C.to develop reliable and effective sources of supply

  D.to achieve maximum integration with the other departments of the firm

  E.to attain approval from each department of every purchase

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• 7in order to achieve long-term quality improvements, management must do the following:

  A.motivate the employees with seminars, contests, and institute programs such as "quality improvement' day.

  B.create a quality control department and give the head of the department ultimate responsibility for quality improvement.

  C.implement of a formal quality control program with worker and management involvement.

  D.establish financial incentive packages for worker.

  E.a and d

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• 8team members want to work for a project manager that can provide them with career path planning. in which organizational form is careerpath planning difficult for project employees、

  A.matrix

  B.pure project

  C.project coordinator

  D.project expediter

  E.classical/traditional

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• 9the swiftest and most effective communications take place among people with

  A.common points of view

  B.dissimilar interests

  C.advanced degrees

  D.the ability to reduce perception barriers

  E.good encoding skills

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• 10typically, during which phase in a project life cycle are most of the project expenses incurred.

  A.concept phase

  B.development of design phase

  C.execution phase.

  D.termination phas

  E.E.none of the above

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