资料题：What did Mr. Anderson give Mr. Campbell?

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• 1Who is Mr. Campbell?

  A.A DVD producer.

  B.A shipping company clerk.

  C.The boss of TPS Express.

  D.A furniture seller.

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• 2What will the Janet Perez do next?

  A.Go to the company.

  B.Just wait the result.

  C.Send back the rug.

  D.Call the company.

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• 3How much will Janet Perez get back for the bed sheets?

  A.$10.00.

  B.$29.99.

  C.$19.99.

  D.$20.00.

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• 4What is wrong with the rug?

  A.Janet Perez feels it is too small.

  B.Janet Perez never ordered it.

  C.Janet Perez feels she was undercharged for it.

  D.Janet Perez ordered two but received on

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• 5What would Ms. Janet Perez like the company to deal with the curtains?

  A.Take the curtains back.

  B.Mail the curtain she ordered.

  C.Charge her for both of them.

  D.Refund her money for one of them.

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• 6According to Tony Anderson,what do customers receive from Home & Office Furniture currently?

  A.The option of opening an account with the company.

  B.Discounted prices on bulk orders.

  C.Next-day receipt of merchandise.

  D.A refund for items damaged during shipping.

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• 7What is indicated about SpeedmateShipping ’ s most inexpensive next-day delivery service?

  A.It has a pickup time that is earlier than that of TPS Express.

  B.It is available only to business with very high volumes of shipments.

  C.It is 15 percent cheaper than the same service offered by TPS Express.

  D.It guarantees that customers will receive their orders by 10： 00 a. m.

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• 8What is NOT indicated about Speed-mate Shipping?

  A.It has a variety of delivery options.

  B.Mr. Anderson may receive a discount on its services.

  C.Some customers pay on a monthly basis.

  D.Mr. Anderson has used the company's service befor

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