In Papousek’s experiment babies make learned movements of the head in order to ________.

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• 1Papousek noticed in his studies that a baby ________.

  A.would make learned responses when it saw the milk

  B.would carry out learned movements when it had enough to drink

  C.would continue the simple movements without being given milk

  D.would turn its head to right or left when it had enough to drink

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• 2According to the author, babies learn to do things which ________.

  A.are directly related to pleasure

  B.will meet their physical needs

  C.will bring them a feeling of success

  D.will satisfy their curiosity

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• 3The author’s attitude towards the nurse system at Beth Israel Hospital is ________.

  A.negative

  B.critical

  C.neutral

  D.positive

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• 4The main difference between a nurse-manager and a head nurse is that the former ________.

  A.is a member of the Medical Executive Committee of the hospital

  B.has to arrange the work shifts of the unit’s nurses

  C.can make decisions concerning the medical treatment of a patient

  D.has full responsibility in the administration of the unit’s nurses

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• 5A primary nurse can propose a different approach of treatment when ________.

  A.the present one is refused by the patient

  B.the patient complains about the present one

  C.the present one proves to be ineffective

  D.the patient is found unwilling to cooperate

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• 6The babies would “smile and bubble” at the lights because ________.

  A.the lights were directly related to some basic “drives”

  B.the sight of the lights was interesting

  C.they need not turn back to watch the lights

  D.they succeeded in “switching on” the lights

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• 7According to Papousek, the pleasure babies get in achieving something is a reflection of ________.

  A.a basic human desire to understand and control the world

  B.the satisfaction of certain physiological needs

  C.their strong desire to solve complex

  D.a fundamental human urge to display their learned skills

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• 8When a consumer finds that his purchase has a fault in it, the first thing he should do is to ________.

  A.complain personally to the manager

  B.threaten to take the matter to court

  C.write a firm letter of complaint to the store or purchase

  D.show some written proof of the purchase to the store

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• 9If a consumer wants a quick settlement of his problem, it’s better to complain to ________.

  A.a shop assistant

  B.the store manager

  C.the manufacturer

  D.a public organization

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• 10The most effective complaint can be made by ________.

  A.showing the faulty item to the manufacturer

  B.explaining exactly what is wrong with the item

  C.saying firmly that the item of poor quality

  D.asking politely to change the item

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