How many complaints did the customer make about the product altogether、

试卷相关题目

• 1The customer was ______ when told he might not have worn the headphonesproperly.

  A.annoyed

  B.surprised

  C.indifferent

  D.worried

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• 2About the scratch on the product, the shop assistant thinks that _______.

  A.the customer made it himself

  B.there was definitely not one then

  C.the customer should have checked

  D.the customer was making trouble

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• 3Did Mark eventually take Linda’s advice、

  A.No.

  B.Partly.

  C.Completely.

  D.Not mentioned.

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• 4Which of the following is CORRECT、

  A.Linda is Jane’s friend.

  B.Mark is Jane’s boyfriend.

  C.John is Jane's boyfrien

  D.D.Mark and John are good friends.

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• 5Mark is unhappy because of _______.

  A.his Chemistry homework

  B.a girl in his class

  C.Linda’s words

  D.Friday night's party

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• 6The shop could exchange the product if the customer _______.

  A.makes no more complaints

  B.can produce the receipt

  C.is still unhappy with it

  D.brings it back within a week

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• 7Joe Smith telephoned Victoria for _______.

  A.the menu

  B.the place

  C.the reception

  D.the campaign

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• 8When will the lunch be held、

  A.Friday next week.

  B.Thursday next week.

  C.April 30th.

  D.This week.

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• 9All the following information is new to Victoria EXCEPT _______.

  A.how many people to attend it

  B.why to hold it

  C.where to hold it

  D.what to cook

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• 10People choose London for post-Christmas shopping because _______.

  A.shops open early in the morning

  B.shops stay open for longer hours

  C.they can buy really cheap things

  D.they can shop with their friends

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