According to the passage, the solution offered by the technician was

试卷相关题目

• 1Which of the following is the author’s opinion about the woman at the Global Support Centre、

  A.She sounded helpful and knowledgeable.

  B.She was there to make callers frustrated.

  C.She was able to solve her computer problem.

  D.She was quick to pass her along to a technician.

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• 2Why did the author shut down her computer abruptly、

  A.She had saved what she had written.

  B.She couldn’t move the cursor.

  C.The computer refused to work.

  D.The computer offered to repair itself.

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• 3What is the tone of the passage、

  A.Critical.

  B.Humorous.

  C.Serious.

  D.Unclear.

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• 4After his phone suddenly began ringing, the author

  A.immediately started talking to the caller.

  B.immediately started talking to his colleague.

  C.put the phone away and stopped talking.

  D.continued with his fake conversation.

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• 5What does the last example show、

  A.One effective way is to fake fone one’s doctor.

  B.One has to be careful while fake foning.

  C.Fake foning may not deceive people.

  D.Fake foning is always quite successful.

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• 6"It was like offering to drop a safe on my head to cure my headache" in the last but one paragraph means that

  A.the technician’s proposal would make things even worse.

  B.the technician’s proposal could eventually solve the problem.

  C.files stored on her computer were like a safe.

  D.erasing the entire system was like curing a headach

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• 7It can be inferred from the passage that the differences between the Global Support Centre and the local repair shop lie in all the following EXCEPT

  A.efficiency.

  B.location.

  C.setup CDs.

  D.attitud

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• 8The newspaper deliveryman put a blank card inside the envelope because

  A.he forgot to write a few words on it.

  B.he wanted the couple to send it back.

  C.he used it to ask for a Christmas tip.

  D.he was afraid of asking for a tip in person.

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• 9From the passage, we learn that the author

  A.didn’t like Raoul’s way of delivering the paper.

  B.didn’t realize why Raoul delivered the paper that way.

  C.didn’t know that Raoul came very early in the morning.

  D.didn’t feel it necessary to meet Raoul when he cam

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• 10According to the passage, the author felt ____ to give Raoul a holiday tip.

  A.excited

  B.delighted

  C.embarrassed

  D.forced

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