The shop could exchange the product if the customer

试卷相关题目

• 1How many complaints did the customer make about the product altogether、

  A.Five.

  B.Four.

  C.Three.

  D.Two.

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• 2The customer was ______ when told he might not have worn the headphones properly.

  A.annoyed

  B.surprised

  C.indifferent

  D.worried

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• 3About the scratch on the product, the shop assistant thinks that

  A.the customer made it himself.

  B.there was definitely not one then.

  C.the customer should have checke

  D.D.the customer was making troubl

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• 4Did Mark eventually take Linda’s advice、

  A.No.

  B.Partly.

  C.Completely.

  D.Not mentioned.

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• 5Which of the following is CORRECT、

  A.Linda is Jane’s friend.

  B.Mark is Jane’s boyfriend.

  C.John is Jane’s boyfrien

  D.D.Mark and John are good friends.

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• 6Joe Smith telephoned Victoria for

  A.the menu.

  B.the place.

  C.the reception.

  D.the campaign.

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• 7When will the lunch be held、

  A.Friday next week.

  B.Thursday next week.

  C.April 30th.

  D.This week.

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• 8All the following information is new to Victoria EXCEPT

  A.how many people to attend it.

  B.why to hold it.

  C.where to hold it.

  D.what to cook.

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• 9People choose London for post-Christmas shopping because

  A.shops open early in the morning.

  B.shops stay open for longer hours.

  C.they can buy really cheap things.

  D.they can shop with their friends.

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• 10We learn from the passage that

  A.people are very keen on sales.

  B.post-Christmas sales start at 3:30am.

  C.post-Christmas sales last for a day.

  D.sales include only a few items.

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