which of the following statements about the cost of quality are true、

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• 1total project risk can be defined as:

  A.the sum of the probabilities of project risks events times the sum of consequences of those risks

  B.the sum of the products of each project risk event times its consequences

  C.the sum of the consequences of all project risk events

  D.the sum of the probabilities of all project risk events

  E.1 - the sum of the probabilities of all project risk events.

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• 2the scope management provides:

  A.a basis for future decisions about the project.

  B.a baseline to accomplish verification measures.

  C.a baseline to evaluate potential scope changes.

  D.all of the abov

  E.E.b and c only.

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• 3the major reason why a project manager would use written instead of oral communication is:

  A.documentation

  B.feedback

  C.cost

  D.barrier elimination

  E.all of the above.

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• 4overlapping activities on a project, such as design and construction, is referred to as:

  A.fast tracking

  B.risk conversion.

  C.parallel management.

  D.process improvement.

  E.synchronous manufacturing

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• 5job continuity would be an example of （    ） in maslow's hierarchy of needs.

  A.self-actualization

  B.esteem

  C.physiological

  D.belonging

  E.safety

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• 6a line manager who is asked to wear two hats and function as a project manager at the same time is likely to exercise:

  A.authority

  B.power

  C.influence

  D.all of the above]

  E.a and b only

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• 7including the customer in the process of project planning is:

  A.slow and counterproductive.

  B.essential in the definition and documentation of project goals.

  C.necessary, but of limited value.

  D.unnecessary because project goals are defined in the proposal stag

  E.E.none of the above.

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• 8it is argumentative whether project managers actually control costs. which of the following is the most common element over which theproject manager may have some degree of control、

  A.direct labor dollars

  B.direct labor hours.

  C.overhead rates.

  D.procurement costs.

  E.none of the above.

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• 9most quality problems:

  A.originate in the quality department where the ultimate responsibility for quality rests.

  B.originate on the shop floor because of waste and product rework.

  C.are the results of management inattention to potential quality improvement ideas.

  D.could be eliminated if shop supervisors monitored their work more closely.

  E.a and b

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• 10the "buy or make" decision is usually made during the:

  A.acquisition cycle

  B.contract evaluation cycle

  C.requirements cycle

  D.pre-award cycle

  E.at any time that is convenient for the project manager

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