on a precedence diagram, the arrow between two boxes is called:

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• 1most project (and non-project) managers prefer （    ） communications.

  A.oral

  B.written

  C.upward

  D.downward

  E.lateral

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• 2a project manager recently rewarded an individual with a promotion that carried with it a very small salary increase but substantially moreresponsibility. the project manager appears to be appealing to the employee's （    ） need.

  A.monetary

  B.physiological

  C.esteem

  D.self-actualization

  E.team-building

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• 3which of the following types of contracts is equivalent to a cost plus contract:

  A.fixed firm price

  B.cost reimbursable

  C.fixed price plus incentive fee

  D.progress payments

  E.all of the above.

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• 4which of the following is most closely associated with business risk:

  A.profit and loss

  B.personnel turnover

  C.workmen's compensation

  D.liability insurance

  E.all of the above.

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• 5which of the following constitute juran's "quality trilogy":

  A.planning, inspection, control.

  B.planning, improvement, control.

  C.planning, organization, control.

  D.product, price, customer.

  E.design, build, deliver.

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• 6quality control charts show a characteristic of the product or service against:

  A.the specification limits.

  B.customer requirements.

  C.control limits based on three standard deviations in each direction.

  D.control limits based on six standard deviations in each direction.

  E.a and d only

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• 7the identification, definition, and selection of the project objectives as well as the best approach to achieving the project objectives areindentified in the （    ） phase of the project but first documented in the project （    ）.

  A.conceptual, charter/baseline.

  B.conceptual, master schedule.

  C.development, charter/baseline.

  D.development, master schedul

  E.E.development, masterplan.

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• 8the work breakdown structure, the work packages, and the company's accounting system are tied together through the:

  A.code of accounts.

  B.overhead rates.

  C.budgeting system.

  D.capital budgeting process.

  E.all of the above.

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• 9which of the following is an element of procurement management:

  A.inspection

  B.purchasing

  C.estimating

  D.expediting

  E.a, b and d only

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• 10which of the following is most closely associated with pure risk:

  A.profit and loss

  B.personnel turnover

  C.insurance

  D.market fluctuations

  E.a and d only

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