资料题：What will result if Ms. Gail’s request is not met?

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• 1When did Ms. Gail start using the company’s Internet service?

  A.12 years ago.

  B.7 years ago.

  C.6 months ago.

  D.2 months ago.

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• 2Why did Ms. Gail write this letter?

  A.To show her appreciation for the quality service.

  B.To request the connection of her telephone line.

  C.To make a complaint about her Internet connection.

  D.To upgrade the speed of her Internet connection.

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• 3What is NOT indicated about the focus groups?

  A.They will be facilitated by employees.

  B.They will be recorded on devices.

  C.They will be used to generate ideas.

  D.They will be held in the evenings.

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• 4How many transcribers are needed for each evening?

  A.5.

  B.6.

  C.8.

  D.10.

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• 5Who might be an appropriate facilitator?

  A.An employee with previous experience.

  B.A worker with good communication skills.

  C.An employee who can handle complex tasks.

  D.An employee who can take notes quickly.

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• 6Why should readers contact Jenny Richards?

  A.To discuss their regular job responsibilities.

  B.To sign up for a specific task.

  C.To find out more about the positions.

  D.To nominate colleagues for the available jobs.

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• 7What is the article mainly about?

  A.Responses to elevated textbook costs.

  B.Textbook costs exceeding tuition costs.

  C.Measures to make textbooks more affordable.

  D.7he most recent textbook price hikes.

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