Consultation provided by HR staff should not_____________

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• 1 Sometimes organizations provide services to terminated employees that help them bridge the gap betw

  A. downsizing programs

  B. “headhunting” assistance programs

  C. outplacement assistance

  D. employee assistance programs(EAPs)

  
  

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• 2 The point system permits jobs to be evaluated on the basis of elements known as_____________

  A. description factors

  B. compensable factors

  C. skill factors

  D. knowledge factors

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• 3 Self-appraisals are best for_____________

  A. administrative purposes

  B. developmental purposes

  C. promotional purposes

  D. regulatory purposes

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• 4 Services that are offered to employees who are being transferred to different locations are known a

  A. outplacement services

  B. relocation services

  C. transfer services

  D. adjustment services

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• 5 An example of a qualitative approach to demand forecasting is _____________

  A. trend analysis

  B. the Delphi technique

  C. multiple predictive models

  D. modeling

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• 6 Profit sharing refers to any procedure by which an employer pays employees_____________

  A. an incentive based on their merit

  B. an incentive based on labor cost savings

  C. a bonus based on the overall productivity of their particular work group

  D. current or deferred sums based on the organization’s financial performance

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• 7 The process of determining the relative worth of jobs in order to determine pay rates for different

  A. job determination

  B. job diagnosis

  C. job analysis

  D. job evaluation

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• 8 In most instances, who is in the best position to perform the function of appraising an employee’s

  A. someone from the HR department

  B. the employee’s supervisor

  C. the employee

  D. co-workers

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• 9 Career counseling involves talking with employees about all of the following except_____________

  A. Their current job activities and performance.

  B. Their past career decisions.

  C. Their personal and career interests and goals.

  D. Their personal skills.

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• 10 The desired outcomes of training programs are formally stated as _____________

  A. training goals

  B. learning objectives

  C. instructional objectives

  D. learning goals

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