Eliminating what are deemed to be unnecessary layers of management and supervision is known as_____________

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• 1 The Hay profile method uses which three factors for evaluating jobs?

  A. knowledge, skill, and responsibility

  B. mental ability, skill, and responsibility

  C. knowledge, mental ability, and responsibility

  D. knowledge, mental ability, and accountability

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• 2 Freedom from criterion deficiency of performance appraisals refers to the extent to which__________

  A. standards relate to the overall objectives of the organization

  B. standards capture the entire range of an employee’s responsibilities

  C. individuals tend to maintain a certain level of performance over time

  D. factors outside the employee’s control can influence performance

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• 3 The lines of advancement for an individual within an organization are known as__________

  A. career paths

  B. job progressions

  C. career lines

  D. job paths

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• 4 Determining whether or not task performance is acceptable and studying the characteristics of indiv

  A. person analysis

  B. demographic analysis

  C. individual analysis

  D. group and individual analysis

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• 5 The performance evaluation approach which compares each employee with every other employee and rate

  A. the paired comparison

  B. the individual ranking

  C. the group order ranking

  D. critical incidents

  
  

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• 6 The tendency for an evaluator to let the assessment of an individual on one trait influence his or

  
  

  A. similarity error

  B. halo effect or error

  C. leniency error

  D. single criterion

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• 7 The job evaluation system in which specific elements of the jobs to be evaluated are compared again

  A. the point method

  B. job ranking

  C. the comparison method

  D. the Hay profile method

   

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• 8 When determining where training emphasis should be placed, an examination of the goals, resources,

  A. task analysis

  B. organization analysis

  C. resource analysis

  D. skills and analysis

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• 9 The job specification describes job requirements relative to___________

  A. skill and physical outputs

  B. skill and physical demands

  C. age and physical demands

  D. experience and physical description

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• 10 A process that goes beyond TQM programs to a more comprehensive approach to process redesign is kno

  A. job redesign

  B. process redesign

  C. reengineering

  D. rightsizing

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