Determining whether or not task performance is acceptable and studying the characteristics of individuals and groups that will be placed in the training environment are known as__________

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• 1 The performance evaluation approach which compares each employee with every other employee and rate

  A. the paired comparison

  B. the individual ranking

  C. the group order ranking

  D. critical incidents

  
  

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• 2 The tendency for an evaluator to let the assessment of an individual on one trait influence his or

  
  

  A. similarity error

  B. halo effect or error

  C. leniency error

  D. single criterion

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• 3 The job evaluation system in which specific elements of the jobs to be evaluated are compared again

  A. the point method

  B. job ranking

  C. the comparison method

  D. the Hay profile method

   

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• 4 When determining where training emphasis should be placed, an examination of the goals, resources,

  A. task analysis

  B. organization analysis

  C. resource analysis

  D. skills and analysis

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• 5 The job specification describes job requirements relative to___________

  A. skill and physical outputs

  B. skill and physical demands

  C. age and physical demands

  D. experience and physical description

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• 6 A process that goes beyond TQM programs to a more comprehensive approach to process redesign is kno

  A. job redesign

  B. process redesign

  C. reengineering

  D. rightsizing

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• 7 Key jobs have all of the following characteristics except___________

  A. they are important to employees and the organization

  B. they vary in terms of job requirements

  C. they are used in salary surveys for wage determination

  D. they are likely to vary in job content over time

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• 8 Key jobs have all of the following characteristics except___________

  A. they are important to employees and the organization

  B. they vary in terms of job requirements

  C. they are used in salary surveys for wage determination

  D. they are likely to vary in job content over time

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• 9 The placement of an employee in another job at a higher level in the organization with an increase

  A. job enlargement

  B. transfer

  C. promotion

  D. job rotation

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• 10 More and more _____ home appliances like washing machines and microwave ovens trouble the older gen

  A) guilty B) instinctive

  C) automatic D) offensive

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