A process that goes beyond TQM programs to a more comprehensive approach to process redesign is known as___________

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• 1 Key jobs have all of the following characteristics except___________

  A. they are important to employees and the organization

  B. they vary in terms of job requirements

  C. they are used in salary surveys for wage determination

  D. they are likely to vary in job content over time

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• 2 Key jobs have all of the following characteristics except___________

  A. they are important to employees and the organization

  B. they vary in terms of job requirements

  C. they are used in salary surveys for wage determination

  D. they are likely to vary in job content over time

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• 3 The placement of an employee in another job at a higher level in the organization with an increase

  A. job enlargement

  B. transfer

  C. promotion

  D. job rotation

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• 4 More and more _____ home appliances like washing machines and microwave ovens trouble the older gen

  A) guilty B) instinctive

  C) automatic D) offensive

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• 5 Thanks to the progress in medicine, the life _____ of people throughout the world was greatly exten

  A) temple B) span

  C) dam D) residence

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• 6 To have his story published, the young man certainly _____ it for at least three times.

  A) contrives B) fries

  C) polishes D) advocates

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• 7 Judging from the order of importance, this matter should call for ____ consideration.

  A) previous B) prior

  C) preceding D) prime

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• 8 A drugstore in America _____ not only medicines, but also sweets, drinks and other articles.

  
  A) shaves B) handles

  C) polishes D) tosses

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• 9We _____ complete equality between men and women.

  A) omit B) suggest

  C) advocate D) agree

  
  

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• 10 The explorers were _____ straits almost impassable.

   

  A) immune to B) confronted with

  C) capable of D) transported

  
  

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