_ the wall,we decided that we should need three tins of paint.

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• 1 _ we are having these days!

  A.What alovely weather

  B.What lovely weathers

  C.What lovely weather

  D.What lovely aweather

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• 2Salesgirl:__________. Customer:I′d like to see a pair of brown shoes.

  A.What do you want?

  B.What can I do for you?

  C.What do you like?

  D.Do you want to buy something?

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• 3John..Dear Tom,why don′t you come on holiday with us? Tom:__________.

  A.That's very kind of you. I'd love to.

  B.How dare you invite me? I won't go.

  C.Yeah,thanks anyway.

  D.Whether I'll go or not is not your business,OK?

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• 4When a consumer finds that an item she or he bought is faulty or in some other way does not live up

  A. complain personally to the manager

  B. threaten to take the matter to court

  C. write a firm letter of complaint to the store of purchase

  D. show some written proof of the purchase to the store

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• 5It can be concluded from the passage that _____.

  A. there is a simple way of finding out if someone is lying

  B. from some ways people behave we can know they are lying

  C. certain emotions are proof of lying

  D. in some situations women are most likely to think businessmen are dishonest

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• 6 Tthe passage tells us ______.
   

  A. how to settle a consumer's complaint about a faulty item

  B. how to make an effective complaint about a faulty item

  C. how to avoid buying a faulty item

  D. how to deal with complaints from customers

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• 7 As a result of careless washing, the jacket _____ to a child's size.

  A.compressed

  B.shrank

  C.dropped

  D.decreased

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• 8 “He rather liked it for its novelty” means he liked it because it was _____.

  A. unusual

  B. pleasant

  C. courageous

  D. friendly

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• 9 In the process of children‘s learning new skills parents _____.

  A. should encourage them to read before know the meaning of the words they read

  B. Should not expect too much of them

  C. Should achieve a balance between pushing them too hard and leaving them on their own

  D. Should create as many learning opportunities as possible

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• 10The police are trying to find out the _____ of the woman killed in the traffic accident.

  A. evidenc

  e B. recognition

  C. identity

  D. status

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