在评价服务质量时采取的非财务业绩计量(　)。 A. 诉讼数量 B. 客户数量 C. 客户等待时间 D. 销量增长

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• 1美国K公司拥有世界上最畅销的15个速食谷类食品品牌中的12个。生产、销售哪个品牌是由地区决定的，公司的4个地

  美国K公司拥有世界上最畅销的15个速食谷类食品品牌中的12个。生产、销售哪个品牌是由地区决定的，公司的4个地区经理(欧洲、亚洲、北美、拉美)在营销、生产和原料选择(这些都支持并帮助其建立起世界性品牌)等方面有很大的决策权。下列关于该公司组织结构的说法正确的有(　)。

  A. 地区分部结构使地区和产品经理有高度的自主权

  B. 当地情况对消费者需求影响越大，产品经理所获的自主权也应越大

  C. 这种做法主要成效是公司获得了本地迅速适应的能力

  D. 产品经理可以根据各国成本和技术的差异来设置活动

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• 2Which of the following statements in relation to legislation is correct? A Legislation may modify o

  Which of the following statements in relation to legislation is correct?

  A Legislation may modify or replace existing statutes

  B Legislation may not overrule or modify existing case law

  C Legislation may prevent a subsequent Parliament from changing the law

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• 3Which of the following statements concerning promoters is correct? A An accountant who acts in a pro
  Which of the following statements concerning promoters is correct?

  A An accountant who acts in a professional capacity in the formation of a company is a promoter

  B A promoter may not make a profit as a result of their position

  C A promoter that acts as an agent for others must not put themselves into a position where their own interests clash with that of the company they are forming

  D A promoter may not own shares in the company that they are forming

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• 4Petunia is a single parent with a two year old son. She receives child benefit of £1,076 in the tax

  Petunia is a single parent with a two year old son. She receives child benefit of £1,076 in the tax year 2016/17.

  Petunia has net income of £57,000 in 2016/17 and she made gross personal pension contributions of £2,000

  during 2016/17.

  What is Petunia’s child benefit income tax charge for the tax year 2016/17?

  A.£1,076

  B.£430

  C.£538

  D.£753

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• 5Which TWO of the following have legal force? (1) Revenue and Customs Brief (2) A Statutory Instrum

  Which TWO of the following have legal force?

  (1) Revenue and Customs Brief

  (2) A Statutory Instrument

  (3) An Act of Parliament

  (4) An Extra Statutory Concession

  A.1 and 2

  B.2 and 3

  C.1 and 3

  D.2 and 4

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• 6Which TWO of the following types of income are exempt from income tax? (1) Interest on an NS&I Inve

  Which TWO of the following types of income are exempt from income tax?

  (1) Interest on an NS&I Investment account

  (2) Premium bond prizes

  (3) Interest on UK Government stocks (‘gilts’)

  (4) Dividends on shares held in an Individual Savings Account

  A.1 and 2

  B.1 and 4

  C.2 and 3

  D.2 and 4

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• 7依据企业涉税会计核算的有关规定，下列相关的账务处理的表述中，正确的有()。 A.企业销售消费税应税产品时，按照

  依据企业涉税会计核算的有关规定，下列相关的账务处理的表述中，正确的有()。

  A.企业销售消费税应税产品时，按照应缴纳的消费税税额，借记“税金及附加”科目，贷记“应交税费——应交消费税”科目

  B.企业销售资源税应税产品时，按照应缴纳的资源税税额，借记“税金及附加”科目，贷记“应交税费——应交资源税”科目

  C.企业不需要预缴的印花税，不在“应交税费”科目核算

  D.企业占用耕地建造厂房，按照应缴纳的耕地占用税，借记“在建工程”科目，贷记“银行存款”科目

  E.将委托加工收回的高档手表连续生产高档手表销售的，应将受托方代收代缴的消费税，借记“应交税费——应交消费税”科目，贷记“银行存款”科目

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• 8某公司预计第一季度和第二季度产品销量分别为140万件和200万件，第一季度期初产品存货量为14万件，预计期末存货

  某公司预计第一季度和第二季度产品销量分别为140万件和200万件，第一季度期初产品存货量为14万件，预计期末存货量为下季度预计销量的10%，则第一季度的预计生产量是( )万件。

  A.146

  B.154

  C.134

  D.160

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• 9能够使企业有效面对产业中的五种竞争力量，并且成为产业中的成本领先者的战略是(　)。(第三章.战略选择) A.

  能够使企业有效面对产业中的五种竞争力量，并且成为产业中的成本领先者的战略是(　)。(第三章.战略选择)

  A. 成本领先战略

  B. 差异化战略

  C. 集中成本领先战略

  D. 集中差异化战略

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• 10THE FOLLOWING SCENARIO RELATES TO QUESTIONS 1-5. Joe On 31 December 2016 Joe resigned as an employe
  THE FOLLOWING SCENARIO RELATES TO QUESTIONS 1-5.

  Joe

  On 31 December 2016 Joe resigned as an employee of Firstly plc, and on 1 January 2017 commenced employment with Secondly plc. He received a salary and taxable benefits from both Firstly plc and Secondly plc. He is paid monthly by both Firstly plc and Secondly plc.

  Secondly plc has 700 employees. It filed its PAYE return due on 31 January 2017 on 4 April 2017. This was the second return that it had submitted late in the tax year 2016/17.

  1.Which TWO of the following statements about Joe’s PAYE tax code are correct?

  A.The code number for Joe, if he was only entitled to a personal allowance, would be 1100L.

  B.Joe’s tax code cannot be adjusted for unpaid tax on income from earlier years.

  C.Joe’s tax code will be applied to his salary when calculating the amount of income tax that has to be

  D.paid each month under the PAYE system.

  E.Joe’s employer will be issued with the tax code at the start of the tax year and must use the same code throughout the tax year.

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