IT系统管理主作主要是优化IT部门的各类管理流程，其分类可以按系统类型和流程类型来分，如果按照流程类型来分，下面（）不属于流程分类划分的依据。

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• 1IT部门人员的管理中，涉及第三方的管理，在选择外包商时，通常要审查其资格。 下面选项中，不属于资格范围的是（）。
  A.运行成本能力B.技术能力C.经营管理能力D.发展能力
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• 2软件分发管理是基础架构管理的重要组成部分 ，可以提高 IT维护的自动化水平， 实现企业内部软件使用标准化，减少
  A. 软件部署B. 编码与测试C. 安全补丁分发D. 远程管理和控制
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• 3主机故障时通常需要启用系统备份进行恢复。根据所提供的备份类型不同，主机服务上有三种重启模式。下列选项中
  A.无负载启动 B.热重启C.冷重启 D.暖重启
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• 4信息系统的安全保障能力取决于信息系统所采取的安全管理措施的强度和有效性，备份策略是这些措施中的一项。下
  A.磁带备份B.完全备份C.差异备份 D.增量备份
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• 5计算机系统性能评价技术是按照一定步骤，选用一定的度量项目，通过建模和实验，对计算机的性能进行测试并对测试结
  A.系统响应时间 B.系统吞吐率C.资源利用率 D.平均维护时间
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• 6在系统性能评价中对系统能力的管理涉及到设计和构建能力数据库。规划和构建 能力数据库时应当考虑多方面问
  A.用于集中式数据存储的硬件和软件的可用性B.指定专人负责能力数据库的更新和维护，其他人只有查阅权限C.定期对能力数据库的内容进行审查和核对D.平均维护时间一定要限定在毫秒级之内
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• 7信息系统成本的构成中不包括（）。
  A.输出成本B.系统运行环境和设施费用C.系统开发成本D.系统运行和维护成本
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• 8The purpose of a programming system is to make a computer easy to use. To do this, it furnishes lang

  The purpose of a programming system is to make a computer easy to use. To do this, it furnishes languages and various facilities that are in fact programs invoked and controlled by language features. But these facilities are bought at a price: the external description of a programming system is ten to twenty times as large as the external description of the computer system itself. The user finds it far easier to specify any particular function, but there are far more to choose from, and far more options and formats to remember. Ease of use is enhanced only if the time gained in functional specification exceeds the time lost in learning, remembering, and searching manuals. With modern programming systems this gain does exceed the cost, but in recent years the ratio of fain to cost seems to have fallen as more and more complex（）have been added. Because ease of use is the purpose, this radio of function to conceptual complexity is the ultimate test of system design. Neither function alone nor simplicity alone（）a good design. This point is widely misunderstood. Function, and not simplicity, has always been the measure of excellence for its designers. As soon as ease of use is held up as the criterion, each of these is seen to be（）, reaching for only half of the true goal. For a given level of function, however, that system is best in which one can specify things with the most simplicity and straightforwardness. （）is not enough. Mooer’s TRAC language and Algol 68 achieve simplicity as measured by the number of distinct elementary concepts. They are not, however, straightforward. The expression of the things one wants to do often requires involuted (复杂的）and unexpected combinations of the basic facilities. It is not enough to learn the elements and rules of combination; one must also learn the idiomatic usage, a whole lore of how the elements are combined in practice. Simplicity and straightforwardness proceed from conceptual（）. Every part must reflect the same philosophies and the same balancing of desiderata. Every part must use the same techniques in syntax and the analogous notions in semantics. Ease of use, then, dictates unity of design, conceptual integrity.

  A.systems B.functions C.programs D.manuals A.defines B.can be C.constructs D.costs A.stabilize B.equalized C.unbalanced D.balanced A.Function B.System C.Straightforwardness D.Simplicity A.integrity B.isolation C.durability D.consistency

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• 9构成运算器的部件中，为运算提供数据并暂时保存结果的是（）。
  A.数据总线B.累加器C.算逻辑单元D.状态寄存器
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• 10在计算机系统中，（）是指在CPU执行程序的过程中，由于发生了某个事件，需要CPU暂时中止正在执行的程序，转去处理该事件
  A.调用B.调度C.同步D.中断
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